Velocity Unified Communications delivers streamlined, scalable IT services for today’s fast-paced retail environments. Our solutions empower retailers to stay connected, secure, and operational across digital and physical channels—with minimal downtime and maximum customer satisfaction.

Why Retailers Choose Velocity

• Efficiency: Rapid deployment and issue resolution

• Simplicity: Centralized service portals and intuitive tools

• Reliability: Support tailored to your operations and growth

Our Core Offerings

• POS & Endpoint Support
  Deployment, monitoring, and support for POS, kiosks, and mobile payment systems.

• Retail Network Infrastructure
  SD-WAN, IoT, Wi-Fi segmentation, and 5G failover for uninterrupted operations.

• Unified Communications
  Cloud VoIP, intelligent call routing, and cross-store communication tools.

• Help Desk & Field Support
  24/7 remote and on-site assistance, SLAs, and nationwide dispatch.

• Cybersecurity for Retail
  PCI compliance, EDR, SOC-as-a-Service, and secure remote access.

Fast Access to Service

• Track orders

• Submit repair or service requests

• Resolve billing inquiries

• Schedule retail tech consultations