Customer Center

Get help

Customer Management Portal

Open a service request, track existing tickets, and view your account and service information.

Remote Support

Start a secure remote-support session with a VUC technician. Only start a session when you are speaking with VUC support.

Start remote session →

Training & Documentation

Guides, reference documents, and training resources for your VUC services.

View resources →

Billing & account

Payment Portal

View invoices and make secure payments on your VUC account.

Open payment portal →

Voice Portal

Manage your approved voice-service settings, users, and features.

Open voice portal →

Status & tools

Third-Party Internet Outage Checker third-party

Check publicly reported outages across major carriers and services. This is an independent third-party site — it is not an official VUC service-status system.

Check status →

Microsoft 365 Sign-In third-party

Go to Microsoft 365 →

Webinars & Online Meetings third-party

Join VUC-hosted webinars and online sessions.

Open meeting space →

Legal & service documents

Terms & Conditions of Service

The customer agreement governing VUC communications services and devices.

View terms

Privacy Policy

How VUC collects, uses, and protects information.

View policy

Legal documents display their revision date on each document. Third-party destinations are labeled and operated by their respective providers. Legacy links from the previous Customer Center (Google Dialer, Cisco Technical Support, 2012 Sponsorship Form) have been retired per the rebuild specification.